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What If... FAQ


...there is a defective part of my bag?

We are sorry to hear that your bag has an issue. Part of being completely hand crafted means thousands of stitches are involved to create your unique bag. There is a lifetime warranty on any defective merchandise and can be sent back for repairs or replacement at any time. 


...I don't like my purchase?

If you are unsatisfied with your purchase and wish to return your unused bag, you may do so within the 30 day return period. Shipping will be the responsibility of the buyer.